Privacy Policy

This Privacy Policy explains how Kelsy Cook, LLC d/b/a The Aisle ("The Aisle," "we," "our," or "us") collects, uses, stores, and shares information when you visit or use booktheaisle.com and any related applications or services (collectively, the "Platform").

By using The Platform, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

Depending on how you use The Platform, we may collect the following information.

Account Information

When creating an account, we may collect:

• Name
• Email address
• Password (encrypted)
• Phone number
• Business name
• Business website
• Profile photograph
• Business logo
• Social media links
• Location
• Account type (Couple or Professional)

Wedding Information

Couples may choose to provide:

• Wedding date
• Wedding location
• Venue
• Budget
• Wedding description
• Photography preferences
• Videography preferences
• Content creator preferences
• Inspiration photos
• Guest count
• Other optional information submitted through wedding listings

Professional Information

Professionals may provide:

• Business information
• Portfolio images
• Portfolio videos
• Service descriptions
• Pricing information
• Coverage areas
• Equipment information
• Availability
• Biography
• Years of experience
• Website links
• Social media profiles

Payment Information

Professional subscriptions are processed securely through Stripe.

The Aisle does not store:

• Credit card numbers
• Debit card numbers
• Bank account information
• CVV codes

Payment information is handled according to Stripe's Privacy Policy.

Messages

If messaging features are available, we collect messages exchanged through the Platform for purposes of:

• delivering messages;
• maintaining Platform functionality;
• investigating abuse or fraud;
• enforcing our Terms of Service; and
• improving our services.

Automatically Collected Information

When you use The Platform, we may automatically collect information including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Click activity
• Log files
• Cookies
• Session information

2. How We Use Information

We use information to:

• Create and manage accounts
• Operate the Platform
• Match couples and professionals
• Display user profiles
• Process subscriptions
• Communicate with users
• Respond to support requests
• Prevent fraud
• Detect security issues
• Improve Platform performance
• Personalize user experience
• Send important account notifications
• Comply with legal obligations

We may also use information to develop new features and improve existing services.

3. Cookies & Tracking Technologies

The Aisle uses cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Improve website performance
• Analyze website traffic
• Prevent fraud
• Enhance security

Users may disable cookies through their browser settings, although certain features of the Platform may not function properly.

4. How We Share Information

We do not sell your personal information.

We may share information with:

• Stripe (payment processing)
• Supabase (database and authentication)
• Render (hosting infrastructure)
• Email service providers
• Analytics providers
• Customer support providers
• Law enforcement when legally required
• Professional advisors such as attorneys or accountants

Information is shared only as necessary to operate our business or comply with legal obligations.

5. Public Information

Certain information is visible to other users.

Examples include:

Couple Listings

• Wedding description
• Wedding location
• Wedding date
• Budget (if provided)
• Wedding preferences

Professional Profiles

• Business name
• Biography
• Portfolio
• Reviews
• Coverage areas
• Website
• Social media links

Users are responsible for the information they choose to make public.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information.

These measures may include:

• Encrypted connections (SSL/TLS)
• Password encryption
• Secure cloud hosting
• Access controls
• Authentication systems
• Routine software updates

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide the Platform
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Improve our services

When information is no longer needed, it may be deleted or anonymized.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account
• Request deletion of personal information
• Request a copy of your information
• Object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted by contacting us using the information below.

9. Children's Privacy

The Platform is intended only for individuals who are at least eighteen (18) years old.

We do not knowingly collect personal information from children.

If we learn that information has been collected from a child, we will take reasonable steps to delete it.

10. Third-Party Links

The Platform may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of those websites before providing personal information.

11. International Users

The Platform is operated from the United States.

If you access the Platform from outside the United States, you understand that your information may be transferred to and processed in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the Effective Date and may provide additional notice through the Platform or by email.

Your continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Kelsy Cook, LLC d/b/a The Aisle

Email: support@booktheaisle.com